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==== F&Q ==== ---- **Q: Why did the registration fail?** A: Make sure your network and Wi-Fi are connected properly. ---- **Q: Why is the verification code not being received?** A: Check your spam folder to see if the verification code email is there. ---- **Q: Why won't the verification code work when I try to register?** A: Make sure the email you used for registration is valid, and type in the verification code within 5 minutes. ---- **Q: Why does the password I used to register not work?** A: Make sure your password has no special characters. ---- **Q: Why am I unable to update my application?** A: Android users need to fully remove the old version before installing the new one; iOS users can just update it directly. ---- [[en:start|Return]]